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- FAQ
1.OE-Matched Shock Absorber for Smooth & Safe Driving
OEM-2123-2905004 Front Left or Right Shock Absorber for CHEVROLET NIVA 2002-2020 LADA NIVA 2020-2021 and LADA NIVA TRAVEL 1.7 4x4 2021 Onwards Factory Direct Replacement Suspension Damper Auto Parts
2. Specifications
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High-Strength Piston Rod Hardened and chrome-plated piston rods provide wear resistance and smooth movement under repeated suspension cycles.
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Corrosion Resistance Surface treatment helps protect metal components from moisture, mud and road contaminants.
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5.Various Environment Adaptation
High-Temperature Performance |
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100% Quality Inspection Each unit undergoes performance and leakage testing before leaving the factory to ensure consistent delivery quality.
Durability Endurance Test |
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FAQ for Export Customers
1.Can you confirm the correct shock absorber if I only provide an OE number?
-Yes. The OE number is the most commonly used reference for matching. If you can also provide the vehicle brand, model, year, engine size and installation position, the confirmation will be more accurate. Product photos, drawings or key dimensions can also help us double-check and avoid sending the wrong item.
2.Can I mix different models in the first trial order? How is the MOQ calculated?
-Yes, mixed models are acceptable. Our standard MOQ is 50 pieces per model, but sample and trial order quantities can be negotiated separately. For mixed orders, each model can be calculated independently, and some less common models may be accepted with a lower MOQ.
3.How do you ensure the packaging can prevent oil leakage and deformation during export transportation?
-We use individual protective bags, separate inner boxes and reinforced export cartons, with dividers and cushioning materials inside. The piston rods are protected against rust, and some products are filled with nitrogen and undergo sealing tests to reduce the risk of damage during long-distance sea or air freight.
4.Can the production lead time match our shipping schedule? Will there be delays in peak season?
-The regular lead time is about 45–60 days. For peak season or customized orders, we recommend placing orders 60–75 days in advance. We will arrange the production schedule based on your container loading date and keep you updated on the progress to avoid delaying your shipment as much as possible.
5.What export documents do you provide?
-We usually provide the commercial invoice, packing list and the information required for the bill of lading. If you need a certificate of origin, product test reports, quality declarations or other customs clearance documents, we can cooperate to prepare them.
6.How do you handle after-sales issues for overseas customers?
-We will first confirm the cause of the problem through photos, videos or returned samples. If it is confirmed as a product quality defect, we can arrange replacement, compensation or credit according to the order agreement. Please keep the OE number, batch number and installation records for quick traceability.
7.Can you use our own brand and packaging?
-Yes. We support customized laser marking, labels, color boxes and carton shipping marks. Brand customization orders usually have a minimum order quantity, depending on the model, packaging complexity and design content.
8.Do you have export certifications or test reports?
-For regular products, we can provide dimensional reports, damping force test reports, salt spray test reports and other documents as required. If certification for a specific country or region is needed, the applicable standards and costs should be confirmed in advance.
