- Description
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- FAQ
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1.PRODUCT OVERVIEW RELIABLE DAMPING FOR SAFER, MORE STABLE DRIVING |
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STABLE DAMPING Balanced compression and rebound for smoother, more controlled driving. |
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ACCURATE FITMENT Produced according to OE dimensions and mounting specifications. |
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LEAK-RESISTANT SEALING Selected oil seals help reduce leakage and maintain consistent performance. |
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DURABLE CONSTRUCTION Chrome-plated piston rod and high-strength steel tube provide lasting durability. |
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OEM & ODM SUPPORT Custom damping, logo, labels and packaging are available for different markets. |
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2.PRODUCT SPECIFICATIONS
KEY DETAILS FOR ACCURATE PRODUCT MATCHING
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3.SHOCK ABSORBER MANUFACTURING FACTORY |
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SHOCK ABSORBER MANUFACTURING FACTORY Established in 1986, Wenzhou Xuanhei Auto Parts Co., Ltd. specializes in manufacturing shock absorbers for passenger cars and commercial vehicles. Our factory operates eight production lines, maintains more than 4,500 product molds and has a monthly production capacity of approximately 300,000 units. From component preparation, precision welding and press-fit assembly to surface coating and final inspection, each production stage follows standardized procedures. Every shock absorber is inspected for appearance, dimensions, damping force and sealing performance before shipment. Supported by ISO 9001 and IATF 16949 quality management systems, we provide OEM and ODM services, customized damping solutions and packaging options for customers in more than 60 countries. |
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4.PRODUCTION PROCESS
CONTROLLED PRODUCTION FOR CONSISTENT QUALITY
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| Stable welding parameters ensure strong joints, accurate positioning and consistent structural reliability. | Uniformly machined components are organized and inspected before assembly to ensure consistent dimensions and reliable fitting. | Welded joints are checked for uniformity, accurate positioning and surface quality before entering the next production stage. | |||||
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| Components are arranged by batch for orderly handling, process traceability and efficient production flow. | Uniform coating and controlled curing provide a durable finish with improved corrosion resistance. | ||||||
5.MODERN FACILITIES FOR STABLE PRODUCTION
ORGANIZED WORKSHOPS, CONSISTENT OUTPUT
Clean production areas, automated equipment and organized material flow support efficient manufacturing. From sample management and robotic welding to assembly, inspection and finished-product storage, each area is arranged to improve traceability, reduce handling errors and maintain consistent shock absorber quality.
6.GLOBAL EXHIBITIONS & CUSTOMER CONNECTIONS
MEETING PARTNERS, UNDERSTANDING MARKETS
FAQ
1.Which vehicle series do you mainly cover? Do you have stock for popular models?
-We cover commonly used shock absorbers for Japanese, German, American, Korean and domestic Chinese brand passenger vehicles, including Corolla, Camry, Accord, CR-V, Lavida, Sagitar, Sylphy, Haval H6 and others. Some fast-moving models are available in stock.
2.How soon can you ship after we place an order for regular models?
-For models with stock, we can ship within 1–3 working days. For regular models that need production, the lead time is about 45–60 days. We recommend distributors prepare stock in advance based on monthly sales, and we can provide safety stock suggestions.
3.What is your warranty policy? How do you handle claims for oil leakage or abnormal noise?
-Under normal installation and use, the warranty is generally one year or 40,000–50,000 kilometers. For after-sales issues, please provide the license plate, vehicle model, OE number, purchase date and fault video/photos. If the problem is confirmed as a product issue, we will arrange replacement or return according to the agreement.
4.Do you offer competitive prices? Are there rebates for large quantities?
-We set tiered prices according to distributor level and annual purchase volume. If the agreed target quantity is reached, quarterly or annual rebates can be enjoyed, and new product promotion support is also available. The specific policy can be discussed with the sales manager.
5.Who is responsible if the goods are damaged during delivery to another province?
-We pack the goods securely before shipment and take photos for record. If damage is caused by logistics, please inspect the goods upon receipt and take photos, and keep the logistics voucher. After the responsibility is determined, we will cooperate with replacement or claim handling.
6.How do we know when a shock absorber needs to be replaced? Are there any installation precautions?
-Generally, replacement is recommended when there is serious oil leakage, body shaking, brake diving, uneven tire wear, or abnormal noise over bumps. We recommend replacing shock absorbers in pairs, checking the top mount, bearing, buffer block and other accessories at the same time, and tightening according to the specified torque.
7.Can you provide a vehicle application list or a query system?
-Yes. We can provide an Excel application list, a product catalog, or a query list by OE number. For long-term cooperation customers, we can also authorize the use of our query system to quickly find stock and corresponding models.
8.How does the service life of your products compare to original parts?
-We use mature supply chain materials for key components such as piston rods, oil seals, valve plates and hydraulic oil, and the production process is controlled according to OE standards. Under normal use, the service life can reach about 80%–100% of the original parts, with a higher cost-performance ratio.
CONTACT LUNA
WhatsApp / WeChat: +86 135 8767 1095
Email: [annashock2015@gmail.com](mailto:annashock2015@gmail.com)
Send us your OE number, vehicle information and required quantity for a quotation.
